Simplifying Health Data Access
Our unified platform connects requestors with health data custodians through a secure, compliant, and efficient process.
50%
Faster record retrieval compared to manual processes
85%
Reduction in administrative workload
96%
Success rate in retrieving records
Access to Health Data is Fragmented
The current landscape of health data access is complex, inefficient, and difficult to navigate
Digitization & Growth
Growing Demand: Rising demand from attorneys, life insurance, and analytics companies, creating opportunities for growth.
Digital Transformation: Gradual shift from manual methods (fax/mail) toward digital and API-based processes.
Fragmentation: Increasing number of custodians providing access to identified data: ROI Vendors, Cloud EHRs, and Real-World Data Souces.
Difficult Access
Complex Network: 100,000 million requests per year across 90,000 medical facilities creates a many-to-many relationship challenge.
Labor Intensive: Access relies on manual record retrieval where requestors call and fax hospitals to obtain medical records.
Multiple Platforms: Requestors must use multiple platforms with limited technology integration—processes rely entirely on human effort.
The Unity Platform
A unified solution that simplifies the complex health data ecosystem
Many to Few Network
Unified Layer: A user-friendly interface that enables Requestors to compliantly submit requests for identified data.
Robust Integrations: Our backend delivers identified data back to Requestors by integrating with the universe of:
Platform Features
Single Point Solution: Single cloud based platform to submit and receive idetnified data requests, eliminating the need for multiple platforms.
Real-Time Tracking: Provides live status updates and note functionality for faster issue resolution.
Turn Around Time: 5 to 30 days average for identified data retrieval, significantly faster than traditional methods.
Provider Spine: Database of 1 million providers and hospitals to route requests quickly to the right provider.
Top Talent: On-shore experienced team of expert retrieval and customer support specialists.
How It Works
- 1Secure Intake
Requestors securely submit patient's full name, date of birth, and a signed HIPAA Authorization form.
You may also batch upload requests using our CSV template and PDF uploader - 2Smart Routing
The Unity Platform then routes these requests to our network of Partners.
- 3Partner Network
Our Partner networks processes these Requests and securely transmits identified patient data back to the Unity Platform.
- 4Delivery
The Unity Platform securely delivers the data back to requestors without revealing partner-specific infrastructure or exposing individual partner details, protecting privacy, and confidentiality
- 5Dashboard & Collaboration
View all requests in one place with secure login, role-based access control, and team collaboration features for complete project transparency.
Powerful Features to Transform Your Workflow
Our comprehensive platform provides everything you need to streamline your medical record retrieval and management.
Comprehensive Dashboard
Get a complete overview of your projects, record requests, and patient data. Our intuitive dashboard gives you real-time insights into your workflow status.
Click to enlarge dashboard view
Real-time Metrics
Track key metrics like total projects, record requests, and unique patients in one place.
Status Distribution
Visualize the status of all your record requests with interactive charts and breakdowns.
Neutrality is our Super Power
Hermes Health operates as a neutral intermediary, facilitating interactions between Requestors and Custodians of Identified Data: ROI, EHR, and RWD Sources
Secure Integration
Allows Vendors to integrate without exposing sensitive business information to other Vendors such as their:
- Site Lists
- Patient & Record Counts
- Special contract terms and fees
Universal Standard
Setting up a universal compliant standard for requesting and receiving identified data
"Our neutrality allows us to create value for all stakeholders in the health data ecosystem, ensuring that everyone benefits from more efficient, compliant data exchange."
Trusted Intermediary
As a neutral third party, we facilitate secure data exchange while protecting the interests of all stakeholders.
Protect competitive advantages
Maintain data privacy
Ensure regulatory compliance
Ready to Learn More?
Discover how our platform can transform your health data access experience.