# Hermes Health

> Hermes Health is the rails for identified health data. A neutral middleware platform that automates medical record retrieval for law firms, insurance companies, life sciences, CROs, and healthcare organizations. One Network. One Workflow. One API.

Hermes connects requestors to health data across payment, operations, and patient-authorized HIPAA use cases that Health Information Exchanges (HIEs) and TEFCA cannot serve.

## Company Overview

- [Homepage](https://www.hermeshealth.com/): Hermes Health platform overview — automated medical record retrieval with 90% time savings, 95% accuracy, and 93% patient coverage
- [About](https://www.hermeshealth.com/about): Company background and mission
- [Contact](https://www.hermeshealth.com/contact): Get in touch with Hermes Health
- [Pricing](https://www.hermeshealth.com/pricing): Pricing information for Hermes Health solutions

## Product Solutions

- [Authorization Checker](https://www.hermeshealth.com/auth-checker): Validates HIPAA authorizations in 60 seconds by checking 11 compliance elements — patient identifiers, dates of service, expiration, authorized recipient, PHI description, purpose of disclosure, right to revoke, redisclosure, patient rights, authorization execution, and sensitive information consent
- [Site Sonar](https://www.hermeshealth.com/site-sonar): Automated facility discovery that identifies where patients received care using insurance claims data — 95% accuracy, 93% coverage, 90% time reduction
- [Site Finder](https://www.hermeshealth.com/site-finder): AI-powered facility matching that combines geospatial filtering with AI-based name/address matching — returns facility details, NPI, contact info, ROI vendor, confidence score, and match reasoning in under 5 seconds
- [Hermes Data Network](https://www.hermeshealth.com/health-data-network): Intelligent healthcare data exchange infrastructure connecting requestors to custodians of identified health data
- [White Label Portal](https://www.hermeshealth.com/white-label-portal): Complete case management platform with dashboard, record requests, record details, and invoicing
- [APIs](https://www.hermeshealth.com/apis): REST APIs for Site Sonar, HIPAA Auth Checker, Site Finder, and OCR/Text Extraction — 85% faster processing, 95% accuracy, 60% cost savings

## HIPAA Use Cases Hermes Serves

Hermes unlocks HIPAA permitted use cases that HIEs and TEFCA cannot:
- Payment: billing, collection, reimbursement, eligibility checks, claims processing
- Operations: quality improvement, utilization review, audits, compliance, business management
- Patient Authorized: disclosures when a patient provides valid authorization for their medical record

HIEs and TEFCA only serve Treatment data exchange.

## Target Customers

- [Record Retrieval Companies](https://www.hermeshealth.com/record-retrieval-companies): Workflow automation for record retrieval firms
- [Record Retrieval FAQ](https://www.hermeshealth.com/record-retrieval-faq): Common questions about the retrieval process

## Partners

- [Partners Overview](https://www.hermeshealth.com/partners): Partnership approach and benefits
- [ROI Partners](https://www.hermeshealth.com/roi-partners): Release of Information vendor partnerships
- [Claims Partners](https://www.hermeshealth.com/claims-partners): Claims data partnerships

## How the Platform Works (Product Pipeline)

1. Pre-Processing: Authorization Checker validates HIPAA authorizations; Site Sonar discovers patient care sites from claims data
2. Routing: Site Finder identifies the correct facility; Smart Router determines the optimal delivery path
3. Post-Processing: Records delivered, documents OCR-processed, complete audit trails provided

## Key Differentiator: Neutrality

Hermes operates as a neutral intermediary — does not compete with requestors or custodians. All routing information is private. Partners integrate without exposing site lists, patient counts, or contract terms to other partners.

## Technical Details

- Authorization Checker Input: Patient ID + Authorization PDF (required); optional patient demographics and dates of service
- Authorization Checker Output: Pass/fail summary per check, extracted fields, link to original document
- Site Finder Input: Site Name + Address + City (required); State and Zip (optional)
- Site Finder Output: Site ID, System Name, Site Name, NPI, Address, Phone, Fax, ROI Vendor, Confidence Score (0-100%), Distance, Match Reasoning
- Site Sonar Output: Facility name, address, specialty, visit date range
- API Format: RESTful with JSON responses, OAuth 2.0, API keys, rate limiting, audit logs

## Full Content

- [llms-full.txt](https://www.hermeshealth.com/llms-full.txt): Comprehensive content for all Hermes Health pages and products